Privacy Policy

In accordance with the provisions of the Regulation (EU) 2016/679, from 27 of April, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data (onwards, GDPR)

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Name: LUX-ANDALUS EXPERIENCES, S.L.  CIF: B67957969 Address: WITH ADMIRAL LOBO, WOMEN 2, 4IZDA. 41001 SEVILLA Loss.: +34 618 11 37 16 Email: info@luxandalus.es

FOR WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

Your personal data will only be used for the following purposes:

-Management of requests for information made through the website or email in order to provide them with information about our products and services..

-accounting management, fiscal and administrative.

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR PERSONAL DATA?

Execution of pre-contractual measures at the request of the interested party. Your personal data will be treated based on the pre-contractual relationship that initiates the treatment and is legitimized with the consent of the interested party, which is understood to be expressed based on the request for information about our products and services..

Compliance with legal obligations applicable to our activity, derived from commercial and tax legislation.

FOR HOW LONG WILL I KEEP YOUR PERSONAL DATA?

The personal data you provide us will be kept as long as our contractual or commercial relationship is maintained.. However, from the date of termination of our contractual or commercial relationship, your data will be kept.:

– ONE YEAR those derived from connections made over the internet with our website, email and voice phone calls, instant messaging, SMS o MMS

In the event that you are our client, your data will be kept:

-FOUR YEARS for tax purposes. The accounting books and other mandatory record books according to the applicable tax regulations (income tax, IVA, IS, etc) as well as the documentary supports that justify the annotations registered in the books.

-SIX YEARS. The personal data included in the mandatory books will be kept, documentation and supporting documents concerning my professional activity in accordance with the Commercial Code.

HOW HAVE I OBTAINED YOUR PERSONAL DATA?

The data obtained has been provided by you.

TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE COMMUNICATED?

There is no planned transfer of data, except legal obligation.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME YOUR PERSONAL DATA?

Any interested party may request the exercise of the following rights:

Right of access: The interested party shall have the right to obtain confirmation of whether or not personal data concerning him or her is being processed..

Right of rectification: The interested party shall have the right to obtain the rectification of inaccurate or incomplete personal data concerning him or her..

Right of deletion: The interested party will have the right to obtain the deletion of the personal data that concerns him when the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed..

Right of limitation: You may request the limitation of the processing of your personal data, in which case it would only keep them for the exercise or defense of claims.

Right to the portability of your data: Therefore, you can request that your automated personal data be assigned or transferred to any other company that you indicate to us in a structured format., intelligible and automated.

Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent before its withdrawal.

Right of opposition: The interested party will have the right to oppose the processing of their data.

HOW CAN YOU EXERCISE THESE RIGHTS??

We put at your disposal, if requested, the forms where you can exercise these rights.. You can request us at info@luxandalus.es indicating the right you want to exercise and we will send you the corresponding form..

The exercise of rights must be carried out by means of a communication addressed to the email info@luxandalus.es or at the postal address C/ALMIRANTE LOBO, WOMEN 2, 4IZDA. 41001 SEVILLA

WHO CAN EXERCISE THE RIGHTS?

The rights of the interested parties are very personal, Thus, will be exercised by the owner of the data duly accrediting their identity (for this you will be asked for your DNI or equivalent).

It may also be exercised through legal representation., in which case, in addition to the DNI of the interested party or equivalent, DNI and authentic document accrediting the representation of the third party must be provided.

WHAT WILL BE OUR OBLIGATION WHEN YOU EXERCISE ANY OF THE RIGHTS?

The person in charge of the treatment must answer the request that is addressed to him in any case, Regardless of whether or not the personal data of the affected or interested party in their processing appears..

In the event that the application does not meet the specified requirements, the person in charge of the file must request the correction of the same.

The data controller will respond to requests within one month of receiving the request.. This period may be extended for another two months if necessary., taking into account the complexity and number of requests. The person in charge will inform the interested party of any of said extensions within a month from the receipt of the request., indicating the reasons for the delay.

RIGHT OF CLAIM TO THE CONTROL AUTHORITY

You, may request the protection of rights that have not been duly addressed to the Spanish Data Protection Agency. Either through the electronic headquarters of its web portal (www.agpd.es), or by writing to your postal address (C / Jorge Juan, 6, 28001-Madrid).

WHAT INFORMATION DO WE COLLECT?

Usually, You can use the Website without providing any personal information.

We have several sections on our website in which there are personal data collection forms that are necessary to be able to provide you with the services you request.. When you send us any of these forms requesting information, the user guarantees the authenticity, accuracy and veracity of all the information you provide us, committing to keep updated the personal data that you provide us so that they respond, at all times, to your actual situation. The User will be solely responsible for false or inaccurate statements and for the damages that they may cause..

The personal data we collect is: Name, email and phone.

WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SECURE??

We use reasonable technical and physical measures to protect the information we collect through the Website..

Data protection in social networks

We use Facebook accounts, twitter, Youtube, to inform about our activities and interact with our followers. By becoming our follower, You consent to the processing of personal data that is available in your profile, exclusively for this purpose and only in the Facebook environment, twitter, Youtube, in accordance with their use and privacy policies.

You can exercise your access rights, rectification, suppression, limitation, portability of your data, Withdrawal of consent and opposition at the address info@luxandalus.es. I will attend to your requests within the framework and with the limitations derived from the operating rules established by Facebook, Twitter, Youtube.